1. What is Fictioo?
Fictioo is a gaming and pop-culture accessories brand offering premium, unique, and collectible items designed for gamers, anime lovers, and tech enthusiasts. Every product is crafted to enhance your setup and elevate your gaming experience.
Do you sell licensed merchandise?
We currently do not sell licensed or official merchandise. All products on Fictioo are fan art–inspired creations made by our design team.
As we grow, we aim to collaborate with official licensors in the future.
Is fan art legal to sell?
Our products fall under the category of transformative fan art, which is widely accepted in the creator community.
We ensure that no artwork directly copies official assets or violates trademark-protected elements.
Are you affiliated with any game studios or anime production houses?
No, Fictioo is an independent brand and is not affiliated with or endorsed by any game developers, studios, publishers, or anime companies.
Our products are fan-made interpretations created purely for artistic expression.
What makes Fictioo different from other gaming stores?
We focus on:
- Unique gamer-centric designs
- High-quality craftsmanship
- Affordable pricing
- Fast customer support
- Creating accessories that add personality + nostalgia to your gaming space
Do you offer custom gaming accessories?
Yes, we offer custom designs for controller stands, desk accessories, keycaps, and more. You can share your idea via our Custom Order page or email engage@fictioo.com
What materials are your gaming accessories made of?
Our products are made using high-quality materials—resin, ABS, premium plastics, and 3D-printed components for certain collectibles.
Are the accessories compatible with PS5, Xbox, Nintendo, and PC?
Yes! Every product mentions compatibility in the description. If you’re unsure, message us and we’ll guide you.
Do the colors or designs vary from images?
No major difference. However, small variations may occur due to lighting or screen display settings.
How do I maintain collectible items?
- Keep away from direct sunlight
- Clean with a soft, dry cloth
- Avoid water or chemical cleaners
- Handle with care to avoid breakage
Are your products child-safe?
Most products are meant for ages 12+. Some items contain small parts—keep away from small children.
Can I order a custom design for my gaming setup?
Yes! We love creating custom pieces. Fill out the form on our Custom Orders page or DM us on Instagram @fictioo_online
Do you take bulk orders for gifts, tournaments, or events?
Yes. Contact us for bulk pricing and customization.
Do you allow reselling of Fictioo fan-art products?
Yes, we allow reselling of our products as long as they are purchased directly from Fictioo.
However, you cannot claim the designs as your own or remove our branding from the product.
Do you offer wholesale or bulk order pricing?
Yes, we provide discounted bulk pricing for:
- Instagram/WhatsApp shop resellers
- Offline gaming stores
- College/tech fest stalls
Can I place COD orders as a reseller?
COD is available for normal orders, but not applicable for bulk/reseller orders.
For reseller orders, we accept:
- UPI
- Bank transfer
- Credit/Debit Card
HOW DO I FREE UP DISK SPACE IF NEEDED FOR INSTALLATION?
3 Ways to Free Up Disk Space and Ensure Seamless Installations.
How long does shipping take?
India (Metro cities): 4–6 working days
India (Non-metro): 5–8 working days
International: 10–20 working days (varies by country
How do I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track using the Track My Order page.
Do you ship worldwide?
Yes, we ship globally. Shipping charges vary based on location and will be shown at checkout.
What if my package is delayed?
All our orders are delivered through professional courier services for timely delivery. In an event, if order is delayed beyond the expected timeline, contact us at engage@fictioo.com with your order ID. We’ll escalate it with the courier partner immediately to get it delivered.
